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dg.o 2020: Governance in the era of data intelligence


The advent of the intelligent society is promised with new technologies that combine artificial intelligence (AI) with Internet of Things, cloud computing, and big data. Along with the development of such intelligent information technologies, governments increasingly face unprecedented challenges and complex problems in all areas of the society, specifically governance and policy issues for smart cities and digital inclusion.

In order to prepare these challenges and to develop response models for the new arising intelligent society, we have launched the Center of Intelligent Society and Policy (CISP) at the Graduate School of Public Administration (GSPA) in Seoul National University (SNU). The goal of CISP is to systemize our research and to collaborate with national and international scholars. More specifically, the CISP focuses on studying the government’s role with respect to digital inclusion and smart cities. The CISP also promotes research collaborations with international scholars through hosting conferences and publications in an international journal on information society and policy. Based on the extensive work in digital government, the CISP is hosting dg.o 2020 conference. The major goal of this workshop is to share our current and planned projects addressing challenging issues in the advanced technology-driven intelligent society and the information about the next conference with all interested scholars and practitioners. We look forward to lively discussions and exchange of ideas on the topics and the next conference.


The center is located within the GSPA, which ranked 15th in the area of Social Policy & Administration in the 2017 QS World University Ranking and is widely recognized as the most prestigious university in South Korea. The mission of the CISP is to facilitate interdisciplinary approach and evidence-based research in social sciences, support public policies by conducting research on the opportunities and challenges of the information society and providing predictive analytic services to enhance the governments’ data-driven decision-making process, and disseminate its research and experience in the Asian region and share knowledge and co-work with researchers and institutions around the world.

Currently, the center is developing two indices that objectively measure and quantify the level of the digital divide, government capacity for digital intelligence in South Korea. These pilot projects will be based on the existing and new cross-sectional and panel datasets in South Korea. Other areas of research include (and is not limited to) smart cities, and big data analysis and its application in public policy.


Data intelligence as a new decision making-paradigm has emerged with the brilliant development of data-algorithm and artificial intelligence. Data-based decision making has potential known to improve business productivity and its applications have been expanded to public sectors. To stimulate discussion and exchange of ideas about the trends in the next conference, we chose ‘governance in the era of data intelligence’ as the theme. Topics for paper presentations and workshops will not be limited to the theme, however. The next conference will be held at the GSPA SNU on June 17~20, 2020. The GSPA has hosted multiple domestic and international conferences, and its campus has hotels and restaurants to accommodate the needs of international participants. Airport shuttles are regularly available from Incheon International Airport to the campus. We will provide detailed information about the conference and answer questions related to the conference in the workshop.


We propose a half-day session that will include short presentations and discussions. After welcoming and introduction, three short presentations will be made on brief introduction of the center, its research projects, the index development initiative, dg.o 2020 conference. The workshop is organized as shown in Table 1:

Table 1 Workshop Program





15 min

· Introducing panelists and the goal of the workshop

Panel presentations

60 min


· Current projects

· dg.o 2020


30 min



30 min

· Open discussions

· Opportunities of international collaboration in practice and research

Breakout session

30 min

· Evaluation of Indices

· Output report


15 min

· Highlights of contributions

· Future agenda


The panel presentations and discussions will cover, but is not limited to, the following issues on intelligent society and the next conference:

·      Smart cities

·      Digital inclusion and digital divide

·      Big data analysis and application in public sector

·      dg.o 2020 conference


The discussions will include a moderator-led questions and answers and position statements by panelists and discussants, followed by the audience participation. The intended audience will include international scholars and practitioners who are interested in relevant topics. Expertise in these areas is not required. After the discussions of challenges in the intelligent society, we break up the participants into groups to discuss the methods of quantification and the evaluation criteria used in developing an index. Based on the discussions, we would like to develop international collaborative research agenda for challenges in the intelligent society. As deliverables, we will produce a workshop report, a set of proposed indices and its development methods, and research agenda and make them publicly available to the digital government community.


5.1 Moderator

Dr. Soon Ae Chun is a professor of Information Systems and Informatics Program & Computer Science at City University of New York (CUNY). She is the director of the Information Security Research and Education Lab (iSecure Lab). She is the past president of the Digital Government Society.

5.2 Workshop Presenters & Discussants

Dr. Dongwook Kim is a professor and the director of the Center of Intelligent Society and Policy (CISP) at the Graduate School of Public Administration (GSPA) in Seoul National University (SNU) in South Korea. He is the president of the Korean Association for Public Administration. He served as the Dean of the GSPA SNU (2014-2016) and the president of the government-affiliated Korea Information Society Development Institute (2011-2013) and has served as local and general chair in numerous conferences and events.


Dr. Wookjun Sung is an assistant professor and the head of the Department of Public Policy in the Graduate School of Public Policy and Information Technology at Seoul National University of Science & Technology. He has been researching on IT policies of South Korea and other countries related to IT industry, e-government, and information policy. His current research topics include the regulation of the IT convergence fields (like fintech, O2O, sharing economy), the government innovation through IT (like smart work, e-service, e-participation), and information policy (like cyber security, digital divide, cyberbullying, internet addiction). He has got interested in the scope and the depth of risks and opportunities related to smart society.


Other presenters and discussants will include:

  • Dr. Loni Hagen (Assistant Professor at School of Information at University of South Florida)

  • Dr. Choong-sik Chung (Professor at Depart of Public Administration at Kyungsung University)

  • Dr. JinHyo Joseph Yun (Adjunct Professor at Management Innovation at Daegu Gyeongbuk Institute of Science & Technology)


The CISP at the GSPA SNU is supported by the National Research Foundation of Korea Grant funded by the Korean Government (NRF-2017S1A3A2066084).


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